Frequently Asked Questions (F&Q)
1. Company InformationAre you a factory or a trading company? Where are you located?
We are proud to be a factory based in the bustling city of Guangzhou, nestled in the heart of Guangdong Province, China. We warmly welcome your visit! Simply let us know your plans
in advance, and we will arrange a meeting tailored to your schedule.
2. Sample Provision
We provide complimentary samples of SO and rice, with the added benefit of no shipping fees. For samples exceeding the length of one meter, a nominal sample fee will be
applied (Cash on Delivery). Enjoy the swift shipment of samples, typically dispatched within 1-2 business days.
3. Delivery Times
Our delivery schedule for bulk orders is flexible, depending on the specific items and quantities, usually taking about 15 to 30 days from order confirmation.
4. Payment TermsWhat are the payment terms and methods available?
We provide diverse and convenient payment options, including T/T. Our specific terms are open for discussion, offering Cash on Delivery: A deposit percentage is required after sample approval, with the balance due in full prior to shipment.
5. Quality Assurance
How do you ensure the quality of your products?
We employ a dedicated, highly skilled Quality Control (QC) team that meticulously oversees each production phase, from the procurement of materials to
the final stages of dyeing and packaging. You are welcome to personally inspect the goods, or appoint a trusted third party to conduct a thorough on-site inspection.
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