Frequently Asked Questions (F&Q)
1. Company InformationAre you a factory or a trading company? Where are you located?
We are proud to be a factory based in the vibrant city of Guangzhou, nestled in the heart of Guangdong Province, China. Our doors are always open, and we warmly invite you to experience our operations firsthand! Simply let us know your visit plans
ahead of time, and we will meticulously organize a meeting tailored to your schedule, ensuring a productive and insightful visit.
2. Sample Provision
Our delightful samples of SO and rice are available completely free of charge, with no shipping fees involved. However, for sample lengths that exceed one meter, a nominal sample fee will be
applied (Cash on Delivery). Rest assured, we aim to ship these samples swiftly, within just 1-2 days.
3. Delivery Times
The delivery schedule for bulk orders is thoughtfully crafted and may vary according to the specific items and quantities desired, typically ranging from approximately 15 to 30 days, ensuring timely and efficient delivery.
4. Payment TermsWhat are the payment terms and methods available?
We offer a variety of flexible payment options, including T/T. Our specific terms are negotiable, ensuring convenience for you (Cash on Delivery: A deposit percentage is required post sample approval, with the balance payable in full before shipment).
5. Quality Assurance
How do you ensure the quality of your products?
We proudly maintain a dedicated and expertly skilled Quality Control (QC) team that meticulously monitors every phase of production, from the careful procurement of materials to
the intricate processes of dyeing and packaging. Furthermore, we welcome you to personally inspect the goods, or alternatively, you can appoint a trusted third party for an on-site inspection, ensuring your utmost confidence in our product quality.
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